Miele WSG363 Freestanding Washing Machine with Quick PowerWash, 9 kg Load, 1400 rpm spin, White [Energy Class A] [Energy Class A]

washing machine washing machine washing machine washing machine washing machine washing machine
Wash load 8kg 8kg 9kg 9kg 9kg 9kg
Spin speed 1400 RPM 1400 RPM 1400 RPM 1400 RPM 1600 RPM 1600 RPM
[email protected] No No
TwinDos No No No
Designed & tested for 20 years use
Wash assistant No No No No No

Weight: 93 kg
Dimensions: 64.3 x 59.6 x 58 cm; 93 Kilograms
Brand: Miele
Part: WSG363
Colour: Lotus White
Batteries Required: No
Batteries Included: No
Colour: Lotus White

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28 Responses

  1. JuniorCribb says:

     United Kingdom

    I have bought Miele items for 30 years and spent thousands with them. I bought, this item from Amazon and the delivery and installation were great and as described.

    The customer backup from Miele has been lacking. I am fed up with companies still using a COVID as an excuse and not complying with their contract deliverables. Miele, look at your customer service and address your shortcomings.

  2. Anonymous says:

     United Kingdom

    I always buy Miele products where possible because they are good quality and long lasting my last washing machine at 15 years old is still going and is at another house.
    I love the new machine and I really like the fact you can download and use from the App, if i am away from the machine it sends a message to say it has finished.
    Easy to use manually also, I have used almost all the settings. Clothes seem to come out cleaner than others it is a big drum which I prefer loving this new machine and hope it lasts as long as my other very impressed so far. If you can afford to spend that little bit more in my opinion it is well worth it as they are made to last unlike cheaper appliances. I like Miele products so I am a big fan.

  3. Anonymous says:

     United Kingdom

    Upon delivery we found this machine to be a lot heavier than the machine we were replacing. Better build quality im sure. Due to the weight of the machine there will be less vibration and movement.

    When unboxing the machine there is a slot in the polystyrene where you think the tool for removing the transportation bolts is kept. Don’t panic.. the tool is actually inside the drum of the machine along with the paper work and the TwinDos.

    I am familiar with Miele appliances. The current appliance we have is very good. Long lasting, well made and great for what it’s used for. I would definitely recommend this brand to friends and family if they ever needed an appliance.

    Once installed it was very easy to set up the machine. Once you have connected the machine to your phone and wifi you are required to do a calibration cycle without detergent or dirty washing. This is round about 2 hours long. Follow the instructions in the booklet and you can’t go wrong. Very well explained and easy to set up.

    This machine comes with TwinDos. You can order from Miele direct or other places online for more detergent or you can use your own brands. If you were to use your own brands then you will need to adjusted the dosages to what is recommended by the supplier. Having looked at the cartridges supplied it does look hard to refill them. You can buy other cartridges online that have a much bigger refill cap on them. It’s a shame that these don’t come standard.

    I think the TwinDos is great as your dont have to worry about using the pods each time you load the machine. You will also get a notification sent to your phone when the detergent is getting low. I have found in the past thats sometime the pods don’t always dissolve and you have to put it on another cycle.

    There are plenty different wash cycles to select from. Still coming to grips with them all. It also has a quick wash option which is very handy if you need something washing in a short space of time.

    We have been using the detergent supplied and it has cleaned the clothes very well and it all smells very fresh. Not sure if we will go back to our normal detergents. Although having looked online it does seem a bit more costly.

    Premium appliance 👌🏻

  4. Anonymous says:

     United Kingdom

    Never had such a premium machine in my life.
    I was doubting if the price would be worth the appliance.
    I’ve always used major brands of washers and been happy enough until I’ve seen what the difference in a quality manufacturer like this is

    The machine is so quite when running even when on its fastest spin of 1400 you could sleep in the same room as it!

    Everyone in the home can notice the difference in the washing and we are using the same detergent this machine clearly is doing a much better wash than my previous machine which was only 2y old.

    The wash programs a easiest to customise there’s no silly little menu options to faff with it’s got pre set cycles with the dial and you simply alter the temp or spin speed to suit your washing load.

    Instal was easy but the transportation bolts in the rear are like nothing I’ve seen on a machine before. They are at least 1ft in length, I actually thought I’d removed the wrong part.
    The spanner for removing the bolts is hidden in the very bottom of the packaging in the side of the styrofoam. Unfortunately I didn’t find it till I was clearing away but I just used a pair or Plumbers grips to remove the bolts.

    Very sturdy machine and easy to level on our floor.
    Pleased to say if your doubting the price tag but can afford it, then go for it!
    This really does feel like a machine that will last me all my days.

    What an upgrade 😍

  5. MildredClifford says:

     United Kingdom

    Never disappointed with Miele. My last Miele washing machine lasted for almost 16 years without any breakdowns or problems. Nice relatively simple and easy to use machine that works very well and is so much quieter than the old one. Super quiet washing machine. We alway running the machine on midnight, very quiet and no noise, you can’t feeling the machine is running. No useless gimmicks, just a very good washing machine. Easy to set up and install. I also like that it looks very similar to my old machine so still matches our Miele tumble dryer. Only issue is the machine is very very heavy, but looks very strong and durable. High recommend.

  6. Anonymous says:

     United Kingdom

    Golden Review Award: 3 From Our UsersWe needed a new machine that could handle a large families needs. After researching the web and Which Best Buys we are not disappointed, thank you Which. Built to last.

    After delivery, trying to manipulate it while removing the packaging and getting it into position was quite hard, as it is really heavy (much heavier than our previous machines)! This will help when in position to reduce vibration and movement but getting it there is harder than other (maybe cheaper?) Machines.

    Having replaced our previous Miele of some 16 years. This being a more modern up to date Efficient machine that is very quiet and if you are into your tech, then you can connect the Miele to your phone. (Optional) It is user friendly and confident you will not be disappointed

    This is a solid machine – very heavy. It is extremely quiet and absolutely no movement even on fast spin. It was easy to set and washing has been excellent.

    Clothes come out pretty dry – so air drying is not an issue. Machine itself is nice and quiet (once you figure out how to switch off the annoying ‘I’m finished’ bell). Huge manual with loads of options – but really will be mostly using the Cottons setting. Initially it says 2h30ish, after a little churning it normally drops to 1h30ish (presumably smaller loads)

    Love the twin dos system it’s great and makes it even quicker to get through washing. Is very good and saves the faff of pouring detergent all over the place. I’m definitely a convert, The Twin dose system is fantastic, looks a little expensive but really is a step forward in ease of use and performance.

    The app has just had an update and it’s made the washing assistant a great feature. No more guesting with dial/button to use, it’s suggests the appropriate setting, so you get more from the technology and don’t use the same one every time!

    The solutions are a little on the expensive side but do give an amazing wash and no scum (which coincidentally there was with ordinary washing solution which I had to use while waiting for the delivery of the Miele solution).

    Best washing machine I’ve ever had easy to use washes cloths brilliantly

    Quiet, efficient and stylish

  7. Gael Fashingbauer Cooper says:

     United Kingdom

    I am familiar with Miele appliances having used them for years, i find them to be made well, long lasting, good quality and the most important point, they work hard for you. I have enjoyed trying out this more updated washing machine and am still getting acquainted with it.

    This Miele WSH 863 freestanding front loading washing machine is energy efficient with TwinDos and SingleWash plus multiple wash programmes, it has an 8kg capacity which makes it ideal for smaller families. Having tried out the machine several times i have found it to be quiet when working, i am still learning all the various programmes as it does so much, the sensor control panel is another new feature to me, just a light touch is all it needs and it’s up and running.

    My two favourite features of the machine are hands down the TwinDos automatic detergent dispensing system, no more having to fill my washing machine with detergent and fabric conditioner every time i want to use it, the machine does it for you, this saves so much time and fuss. The TwinDos cartridges are easily placed into their compartments, they will then lock into position. Having used the machine several times to wash bedding i can confirm the laundry smells fresh and clean upon removal.

    Another favourite feature is the [email protected] app, this has changed my life, once downloaded and set up (it takes no time at all) you are able to set the machine and start it up to wash your laundry when at work or out for the day so it’s all nicely washed and cleaned when you return home. You can check how your laundry is doing, what cycle it is on, how long it has left whilst you go about your day and it will also let you know when your laundry is ready, this blew me away!

    I would also like to add that the machine is easily stackable, if like me you have limited space. I also ordered the matching tumble dryer and stacking kit which makes it simple to stack the machines. Whilst not the cheapest machine, you get what you pay for. Miele are by far the best, and are true work horses and in the long run offer great value for money.

    A cut above.

  8. Anonymous says:

     United Kingdom

    Golden Review Award: 4 From Our UsersWe have always bought Meier products, we have had our Miele washing machine for 23 years having it fixed twice. It has been amazing.

    This will be the second washing machine I owed made by Miele, and can highly recommend them and very quiet when in operation and hopefully be as reliable as the previous model.

    I never thought that I would get excited over a washing machine. This models given you lots of choice for each programme to suit your family with different temperatures and spin options for most settings. If also had a timer that allows it to wash during the night ready for the morning.

    Good choice of programmes, the shortest being around 20 minutes which is perfect for items needing a quick freshen up. Like other reviews for Miele this is a very quiet machine. Solidly built. Am extremely pleased with this purchase and the price was very competitive.

    I am happy to use the new one as it’s been upgrade the design of Miele compared the old one I had.

    Friendly service and delivery was on time. Despite the Covid they followed the guidelines of what they have had to do.

  9. EvangelineTully says:

     United Kingdom

    Golden Review Award: 2 From Our UsersIt’s a Miele…what more is there to say? It is quality and robustness personified. It is one of many Miele products we have purchased over the years and we have never been disappointed.
    Had my old Miele washing machine 18 years. I hope I get the same wear out of this one.
    The Miele washing machine was as expected from a quality manufacturer like Miele. So far everything is as expected, good performance, reliable washing, quick wash is a really nice feature. The 8kg drum is a smaller than our other washing machine but since we have options it’s not a problem for us.
    Nice relatively simple and easy to use machine that works very well and is so much quieter than the old one!
    Any washing machine engineer I’ve talked to has said they are the best. Costs a bit more, but definitely worth it. Because of the technology the machine is ‘kinder’ to clothes, they don’t come out creased as much.
    Simple controls and easy to adjust programme , e.g. Spin speed. You don’t need an app or degree in systems control systems to operate it.
    It really is pretty quiet and looks nice in kitchen.
    Cleans well excepting some programmes don’t seem to do anything.
    Maybe it costs a bit more than others but spares will be available past manufacture run date and it will in all likelihood be reliable.

    Really pleased with my Miele Washing Machine.

  10. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersFirst Miele product I’ve bought under the recommendation of my wife’s family. My Candy sadly gave up the ghost after 6 years of very heavy use. The first thing you notice is just how quiet this machine is in comparison. The 20 minute wash took……..20 minutes tadaaa! The old Candy had a quick wash function too 14 minutes which took 30! Very impressed with build quality, aesthetics and functionality. Expensive but hopefully you get what you pay for. Delivery was super quick. Ordered Monday morning, delivered Wednesday morning by two very pleasant chaps.

  11. Anonymous says:

     United Kingdom

    Do not dislike anything.
    Like ability to do short washes and add extra clothes during wash cycle.

  12. Bangs says:

     United Kingdom

    I’ve had a number of washing machines over the decades. The last one was a Bosch, which was pretty good and easily repairable with parts. But this is on another level… Expensive ..YES..BUT the cleaning is amazing, it’s very quiet and works incredibly well.

  13. JerriCroft says:

     United Kingdom

    The quietness is amazing, the load size is great, and the wider door a real advantage

  14. Anonymous says:

     United Kingdom

    Golden Review Award: 5 From Our UsersAll of my kitchen appliances are Miele.
    Love this machine, so easy to use, supper quite and very energy efficient. Love that I do not need to add detergent to the wash.
    Tells you when to run a cleaning cycle.
    The app was really easy to set up and love the Alexa integration.
    Highly recommended this product.

  15. RenateWyatt says:

     United Kingdom

    Very quiet had to check first few times I used it
    Excellent machine well worth the money

  16. RitaXozumjuxzf says:

     United Kingdom

    Quite washing machine could do with a faster spin only 1400 would be better 1600

  17. LatonyaHatch says:

     United Kingdom

    Review is all in the name Miele never disappoints products stand above anyone else’s for quality and results

  18. Sarah Lord says:

     United Kingdom

    It took me a while to work out how to use this but, like most things, it’s easy when you know how. I’m really pleased with the quality of the wash and the quietness of the machine. The only real disadvantage is that the door opens the wrong way for me and it’s impossible to change, making loading and unloading awkward in a small space. The hinge is on the right as you look at it.

  19. kevin knezevic says:

     United Kingdom

    Golden Review Award: 4 From Our UsersYou don’t have to use the preloaded capsules , you can use your own wash liquid & conditioner
    Not enough quick wash programmes

  20. Anonymous says:

     United Kingdom

    This is the best and quietest washing machine I have ever owned, by far.
    Only drawback, getting it level was a bit awkward.

  21. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersA fabulous washing machine just takes a little time to set it up and a set up wash is required

  22. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersGreat washing machine but very poor installation. Save yourself money and do it yourself. It will be better than Amazon doing i

  23. Anonymous says:

     United Kingdom

    Golden Review Award: 10 From Our UsersSuper Happy with my machine. It didn’t show the duration left once the machine started to wash, I didn’t know how long the machine had left to run. In the manual on page 76 it states control panel switch off/On. So you can turn the display panel on to see the duration during the wash 🙂 No end of wash beeps and the keypad tones/beeps can be turned off. My only grip is the door takes 10 minutes to open, after the wash has finished (my last Miele took 2 minutes) You can override this by switching the dial to off. I like that you can choose a wash and lower or increase the temperature or spin speed and add an extra rinse. You have a quick 20 minute wash or the next quickest wash is 49 minutes. An ideal machine if you have lots of washing. You can also add washing during the cycle. I hope this machine last as long or longer than my last Miele machine. For this new Miele WSD 323 I paid 850 including taking away old machine and connecting this one. I think its a lot of money, but friends who pay half what I have paid, end up replacing their machine before mine. Miele is a great make and their products last longer. Just don’t over load your washing machine or try to wash lots of heavy items together.

  24. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersGreat product. Just the quality you would expect- good that you can add item to the wash once it’s started.

  25. Anonymous says:

     United Kingdom

    Golden Review Award: 10 From Our UsersFor most of my life I’ve bought washing machines that were much cheaper because I thought nobody with any sense could possibly buy a washing machine costing more than 800. But this Miele washing machine performs far better than my Bosch machines ever did, and has more options, and (perhaps not really necessary) can communicate with my wireless network and tell my phone or iPhone that the wash has finished. And it came with a 10 year guarantee but you have to register for it, not just rely on your purchase invoice.

    I think the machine has been designed, in its default settings, to use as little water as possible. Sometimes when the programme has finished there might still be signs of soap suds on the clothes. In the “Settings” menu you can cure this by opting for “Maximum Rinse Level” which they say is important for allergy sufferers. Once set, you don’t have to do it again and it applies to all the washes and gives excellent rinsing results. There are several other useful configurable options. “Which” gives all Miele washing machines enthusiastic reviews – the mystery for me is why there are quite so many different models and what possible advantage one has over another. I ended up buying this one because it was the only one of the reviewed models that I could find on Amazon, with the reliable delivery service I like from Amazon.

  26. Anonymous says:

     United Kingdom

    Golden Review Award: 2 From Our UsersSuperb quality, brilliantly easy to use and washes clothes in a way I never realised existed

  27. LaraBunker says:

     United Kingdom

    Golden Review Award: 6 From Our UsersExtremely quiet washing machine, easy to set up and level. Good choice of programmes and energy efficient.
    Shame we weren’t notified the day before that it was arriving Sat and not following Mon. Delivery driver and assistant with poor/no PPE. Only one wearing a facemask or any form of protection.

  28. JillianHorning says:

     United Kingdom

    Amazing washing machine, well worth the extra especially with a 10 year guarantee.

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